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the 6 sigma program rolled out at Japanese companies |
| ①Six sigma is called ‘initiative’ that is an activity to solve serious management problems in very small “COPQ” by the power of an entire company with the leadership of top management. ②Six sigma consists of ３ stages, ・setting managementproblems by top management program’, ・solution management problems by ‘work out program’, ・reforming organization climate by ‘people out program’ |
| ①The cost that is waste discharged for the settlement the troubles in quality of "products, articles, services" ②The cost that is waste occurred by lowness of quality in duties accomplishment for "product articles services" |